Privacy Policy

This privacy policy applies only to Northamptonshire County Council (NCC). If you transfer to another site, please read the privacy policy relating to their information. We will not transfer personal information to other sites, unless you have been advised that we will do so.

Northamptonshire County Council (NCC) complies with the Data Protection Act 1998 and is registered as a ‘Data Controller’ (Reg. No. Z7589390). NCC endeavours to keep your personal information accurate and up to date and ensures that it is not kept longer than necessary. The council exists to provide a wide range of services. This can only be done by collecting and using the appropriate personal information which is collected either in person, over the phone or via the forms on our website.

When contacting us, you may be asked for personal information such as name, address, postcode etc.

Information may be collected

  • to fulfil your request for information or services
  • as input to improving our site
  • as part of the process of consultation

but will only be used in those activities necessary to provide you with the service you have requested or require. Any information provided via the comments/compliments/complaints area of the website will be used for the purposes which we reasonably believe it was provided for.

You will be advised of any additional purposes or uses at the time the information is collected.

In addition to the purposes which we have stated when we collected the information, it will also be processed in line with those purposes which we have identified on our Data Protection Notification which is registered with the Information Commissioner’s Office. We may also use information for those purposes required by law.

How your data is used

Information which you have provided the Council will be stored securely. It will be used for the purposes stated when the information was collected.

Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.

We are required under Section 6 of the Audit Commission Act 1998 to participate in the National Fraud Initiative data matching exercise. The data held will be used for cross-system and cross authority comparison for the prevention and detection of fraud. For further information see the National Fraud Initiative webpage.

Since April 2013, The Health and Social Care Act 2012 has given local authorities the power to perform public health functions. This means that the County Council has “A duty to improve the health of the people and responsibility for commissioning appropriate public health services” and the statutory responsibilities for public health services are clearly set out in the Health and Social Care Act 2012.

You have the right to opt out of Northamptonshire County Council receiving or holding your personal identifiable information. There are occasions where service providers will have a legal duty to share information, for example for safeguarding or criminal issues. The process for opting out will depend on the specific data and what programme it relates to. For further information, please contact the Public Health team by email at phintelligence@northamptonshire.gcsx.gov.uk

Data Protection Act 1998 and Subject access requests

You are entitled to copies of any information that NCC hold about you. This is known as a subject access request. This can be obtained by making a request in writing to the address below. A form is available to assist you in making this request.

Under the Data Protection Act 1998, we have a legal duty to protect any information that we collect from you. We take measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.

For independent advice and a guide to data protection visit the Information Commissioner’s website.

Freedom of Information

The Freedom of Information Act came into force on January 1st 2005. This act gives you the right to access information held by NCC. There are exemptions to this right and should any of these apply, we are required to explain this to you. Some information may incur a charge and details of these charges can be found on the website.

Collecting information automatically

Please see our cookies page for further information about the information we collect automatically when using our website.

How to contact us

For information relating to Data Protection or Freedom of Information, contact dataprotection@northamptonshire.gov.uk

FOI/Data Protection Team
Northamptonshire County Council
Room 223
County Hall
Northampton
NN1 1ED

01604 367407